To support Unite members who have lost their jobs, Unite Community has produced this useful guide on what benefits are available, how to claim and where to get advice and support. It also offers advice on how to minimise outgoings and manage debt.



The guidance in this section is provided by The Department of Work and Pensions. Unite has pulled it together here for you to make things simple. Unite the Union does not endorse Universal Credit as a benefits system and is aware it has its flaws. For information about Unite the Unions views on Universal Credit click here.

It is however important to ensure you register with the Jobcentre as unemployed as soon as possible. Not only will this allow you to claim certain benefits (if eligible) but also it ensures your national insurance contributions are paid for you.

Universal Credit is a new benefit to support you if you’re working and on a low income or you’re out of work. This section explains how Universal Credit is different from existing benefits, how much you’ll be paid and how to apply for it.

Universal Credit is a benefit payment for people in or out of work.

It replaces some of the benefits and tax credits you might be getting now:

  • Housing Benefit.

  • Child Tax Credit.

  • Income Support.

  • Working Tax Credit.

  • Income-based Jobseeker’s Allowance.

  • Income-related Employment and Support Allowance.

The DWP calls these legacy benefits.


Help Understanding the Benefits System

Universal Credit - Full service Overview

In this section you can find a step by step guide to the Universal Credit Full service. It is broken down into short bite sized sections by topic title.

Before You Begin

Creating An Account

How To Make A Claim

Resetting Your Password

Forgot Your Username?

Proving Your Identity

Your Journal

Your Home Page and Statement

Working With Your Work Coach

Reclaiming Universal Credit Using Your Account

How To Claim An Advance On Your Universal Credit